Refund policy

Refund Policy

Your satisfaction is our ultimate goal. If for any reason, you are not fully satisfied with the product(s) you have purchased, simply email us (sales@theorioncooker.com) a photo of the product with a description of dissatisfaction. Please include your name, date of purchase and invoice number for a full refund of the purchase price.
Damage or Defects

If there are any damages to your product, simply email us (sales@theorioncooker.com) a photo of the product with a description of the damage or defect. Please include your name, date of purchase and invoice number for a full refund of the purchase price, or to request a replacement product.
Questions Regarding Refunds

If you have any questions regarding refunds, please email us at support@theorioncooker.com.

Orion Outdoors

P.O. Box 250401
Atlanta, GA 30325
Corp. phone #: 404.313.8878
Corp. email: support@theorioncooker.com